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Retail: The School, Jaya One, P2.025 (Beside Guardian)

In-Store Fitting: Adelais HQ @ Taman Gaya, Johor Bahru

[PWP] Stay Fresh Cleanser (30 ml) - Adhesive Cleanser (Nubra & Nipple Cover) - Adelais Official

PWP OFF: 1 @ Cleanser = RM19.00

[PWP] Stay Fresh Cleanser (30 ml)

Name: [PWP] Stay Fresh Cleanser (30 ml)
Brand: Adelais Lingerie
SKU: CLEANSER
Price: 25.0 MYR
Availability: InStock
Rating: 5.0 (1 reviews)

RM25.00

or split your payment with

Volume30 ML

30 ML

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Quantity

Fitting section available in JB & KL

Free delivery within MY & SG (T&C)

7 days exchange & return with T&C

Adhesive restoration for Nubra & Nipple Covers

Item is in stock Hurry, Only 0 Left! Item is out of stock; Backorder with a timeframe Item is unavailable

Product Description

Function: Introducing the Stay Fresh Cleanser, specifically engineered for thorough removal of body oils, dead skin cells, perspiration, lint, and other residues that can accumulate on your bra during wear. Once cleansed and dried, your Nubra will regain its adhesive properties, ensuring it's primed and ready for your next wear.

Product Information

Surfactants make it possible for soap to mix with water by lowering the water surface tension. Beyond soaps and detergents, surfactants are used in lubricants, inks, anti-fogging liquids, herbicides, adhesives, emulsifiers and fabric softeners.

Product Material

Ingredients: 16% - 20% Surfactant Enzyme, Oxide

Product Care

Instructions

Hand Wash: Gently hand wash the adhesive surface using a small amount of washing liquid, such as Stay Fresh Cleanser.
Rinse Thoroughly: Wash off all soap bubbles with water to ensure the adhesive remains clean and effective.
Air Dry: Allow the Nubra to air dry naturally for 1-2 minutes. Avoid using towels or tissues, as they may damage the adhesive.
Storage: Once fully dry, place the protective sheets back onto the product. Store it in the original box or a storage bag to maintain its shape and adhesive quality.

These instructions help ensure the product's longevity while maintaining its adhesive effectiveness.

Does adhesive product has shelf life?

Yes, adhesive products typically have a shelf life. The shelf life depends on factors like how often they're used and how they're stored. Generally, if unopened and stored properly (in a cool, dry place), they can last for around 6 - 8 months. However, we suggest using them within 6 months of your purchase, as the adhesive is made of bio glue, which will slowly decrease in effectiveness over time.

Once opened and used, the adhesive's effectiveness can decrease after several uses, especially if the bra isn't cleaned and stored according to the manufacturer's instructions. Over time, the adhesive can lose its stickiness and may not provide the same level of support.

Frequently Asked Questions

Company & Payment Information

AU Fashion Group SDN BHD (1438375-V)

We prioritise the security of your payment information, ensuring that we neither store credit card details nor have access to such information. We offer a diverse range of payment options, including:

1) Billplz (Available for Malaysia and Singapore)

Online Banking (FPX Payment)
Card (VISA & Master Card)
E-Wallets (GrabPay, Boost & Touch'n Go eWallet)

2) GrabPay & GrabPayLater

GrabPay
GrabPayLater (4 Months With 0% Interest)
Visa
Mastercard
American Express

3) ATOME PayLater

ATOME (3 Months With 0% Interest)
Visa
MasterCard
American Express

4) Cash Deposit & Bank Account (Manual Transfer Option)

Bank: Public Bank
Name: AU Fashion Group SDN BHD
Bank Account: 3228425915

Customers who choose to pay through Cash Deposit or Online Transfer are required to complete the payment and send us the payment notification within 24 hours of placing the order. Please be aware that any unpaid orders will be automatically canceled after the specified time limit. You can submit your payment receipt to us through various platforms, including:

Email: info@adelaislingerie.com
WhatsApp: 601110998319 & 60162888319
Facebook: Adelais Lingerie & Undergarment Store
Instagram: Adelais_Official

Shipping Information

Shipping Country & Region

At present, our shipping services are available exclusively within:

Malaysia (Peninsular Malaysia & East Malaysia)
Singapore

International Shipment

Please be advised that for international shipments, we kindly ask you to contact us through the following channels:

Email: info@adelaislingerie.com
WhatsApp: 601110998319 & 60162888319
Facebook: Adelais Lingerie & Undergarment Store
Instagram: Adelais_Official

Standard Shipping Rates

Delivery and shipping costs are calculated based on the most recent updates and rates provided by our collaborative courier partners.

Malaysia (West Malaysia):

Region: Peninsular Malaysia
Shipping Rate: RM8.00
Courier Service: KEX Express
Delivery Timeframe: 2-4 Days
(For urgent cases, please reach out to our CS)

Malaysia (East Malaysia):

Region: East Malaysia
Shipping Rate: RM15.00
Courier Service: KEX Express
Delivery Timeframe: 5-7 Days
(For urgent cases, please reach out to our CS)

Singapore:

Region: Singapore
Shipping Rate: From RM35.00
Courier Service: Ninjavan Express
Delivery Timeframe: 3-6 Days
(For urgent cases, please reach out to our CS)

In-store Pickup

We offer the option for local pickup during checkout, with no associated shipping rate. Our office is located in Ulu Tiram, Johor Bahru. Please contact our customer service before arriving for office pickup, as we need time to prepare the parcel.

Email: info@adelaislingerie.com
WhatsApp: 601110998319 & 60162888319
Facebook: Adelais Lingerie & Undergarment Store
Instagram: Adelais_Official

NOTES: These rules are applicable exclusively to East Malaysia.

During checkout, the system cannot identify your location, and the displayed signature box cannot be shipped to East Malaysia due to its volumetric weight calculation,

Volumetric measurement = ((38cmx28cmx12cm) / 6000 = 2.128KG)

Consequently, the courier service charges for a 3KG shipment to East Malaysia, even for a single bra. Hence, we will not send the signature box to East Malaysia with the default shipping rate. Your understanding in this situation is appreciated.

However, rest assured that parcels for East Malaysia will be securely wrapped with air bubble and placed in a dust bag to protect the items during transportation.

Exchange & Return Policy

Refunds

We did not provide refund service for any purchase from website.

Recommendation for Bra Size

Feel free to contact us for personalised size recommendations through our consultant at:

WhatsApp: 601110998319 & 60162888319

Exchange & Return

Our return and exchange policy allows for a window of 7 business days after receiving your item. During this period, you can request a return and exchange.

Please note that any return and exchange requests made after this 7-day period may be subject to rejection by the merchant, citing the expiration of the designated exchange window.

To be eligible for an exchange, the item must be maintained in its original condition;

Devoid of any wear or usage,
Complete with attached tags,
Presented in its original packaging as received, and
A Signature Box (Except For East Malaysia) and Dust Bag will be supplied with each bra purchase, and it is imperative to return both the box and dust bag as part of the exchange process.

We retain the authority to decline the exchange procedure for items that do not adhere to the specified criteria for original condition.

Please be aware that the buyer is responsible for the exchange process fees, including the return and re-shipment charges. We kindly ask you to contact our customer service before initiating any return and exchange for online purchases.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Panty and Nubra are not allowed for return and exchange due to hygiene concern. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on clearance items or gift cards.

Gentle Reminder

The product(s) must be returned in a new and original condition, complete with label tags, and in the original packaging, including the dust bag and box.

Any products that are damaged, defective for reasons other than manufacturing defects, or soiled will not be accepted for return.

Please exercise care during fitting to prevent any potential damage or soiling issues, particularly for products in white or light color tones.

To initiate a return, please reach out to us through the following channels:

Email: info@adelaislingerie.com
WhatsApp: 601110998319 & 60162888319
Facebook: Adelais Lingerie & Undergarment Store
Instagram: Adelais_Official

Order Tracking

Order Processing

We dispatch orders from Johor Bahru, Johor, Malaysia.

Ready stock orders are typically processed within 1-2 business days, excluding weekends and holidays.

For pre-ordered items, processing begins within 1-2 business days upon stock arrival, which may take 7-14 business days.

Upon successful order placement, an email confirmation containing order details will be sent. If you do not receive an email, please check your spam/junk filter or contact us for confirmation.

Please ensure that the provided address is accurate. We cannot be held responsible for non-delivery resulting from errors in the address details. In the event of a returned order due to an incorrect address, the customer will be responsible for the second shipment fees. Upon receipt of payment, we will arrange for a second delivery.